Privacy Policy

Who We Are

CheapSmokes.is is an online retailer serving customers in Canada. Our website address is https://www.cheapsmokes.is.

We are committed to protecting your privacy and safeguarding any personal information you provide while using our website.

Information We Collect

When you place an order, create an account, subscribe to our mailing list, or contact us through our website, we may collect personal information including:

Name
Billing and shipping address
Email address
Phone number
Order details and purchase history
IP address and browser information

This information is collected solely for the purpose of processing orders, providing customer support, improving our services, and complying with legal requirements.

Comments

If comments are enabled on our website, we collect the information shown in the comment form, along with the visitor’s IP address and browser user agent to help detect and prevent spam.

Media

If you upload images to the website, please avoid including embedded location data (EXIF GPS). Visitors may be able to download and extract location data from publicly available images.

Cookies

Our website uses cookies to improve your browsing experience and provide essential functionality.

Cookies may be used to:

Keep items in your shopping cart
Remember your account login information
Save your website preferences
Analyze website traffic and performance
Improve security and fraud prevention

You may disable cookies through your browser settings, although some features of the website may not function properly.

Account Registration

Customers who create an account on our website may view, update, or delete certain personal information associated with their account at any time. Website administrators may also access this information for customer service and order management purposes.

Email Communications

We may send transactional emails related to your orders, including:

Order confirmations
Payment instructions
Shipping notifications
Tracking information
Customer service communications

If you subscribe to our mailing list, you may also receive promotional emails. You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.

Payment Information

We do not store credit card information on our servers.

Payment information submitted through approved payment providers is processed securely by those providers according to their own privacy and security policies.

Who We Share Your Information With

We may share customer information only with trusted third parties necessary to operate our business, including:

Payment processors
Shipping and delivery providers
Email service providers
Fraud prevention and security services
Legal authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

Data Retention

Order information and customer records may be retained for administrative, accounting, legal, security, and customer service purposes.

Customer account information remains stored until the account is deleted or the customer requests removal, subject to legal record-keeping requirements.

Your Rights

Depending on your location, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information
Withdraw consent for marketing communications
Request a copy of the personal information we hold about you

To make such a request, please contact us using the information provided below.

Security

We take reasonable measures to protect customer information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.

Third-Party Content

Our website may contain links to third-party websites or embedded content. These third-party sites operate independently and have their own privacy policies. We encourage users to review those policies before providing personal information.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website or by email.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.